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Privacy Policy

Updated on 04-09-2024

This privacy statement describes how Trailstone Insurance Group collects and uses the personal information you provide. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Location Services

Some services on this website make use of location-based data. If you allow these services, we will collect information about the Wi-fi routers closest to you and the cell IDs of the towers closest to you.

We use this information to provide the requested location-based service, not to identify you. You will be asked for your permission each time a location-based service is requested.

  • Provide you with content based on your location.
  • Provide you with local search results.
  • Map routes and provide directions to locations that you specify.
Collection and Use

When submitting a quote request we may collect the following personal information from you:

  • Contact information such as name, email address, mailing address, phone number, and date of birth.
  • Driver’s license number.
  • Submitted images or files that include the personal information listed above.

Like most websites, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages, and operating system.

We use this information to:

  • Send you the requested product or service information.
  • Respond to customer service requests.
  • Provide the services you requested.
  • Process your insurance quote request using the provided information and files.
  • Provide support services based on images and files you submit.

Image Collection Disclosure:

  • Image Collection: Our website may collect images or files that you upload for processing or providing support services.
  • Image Usage: The images you provide will be used to verify the information provided.

Sharing Your Information

We will share your information with third parties only in the ways described in this privacy statement.

We may disclose your personal information:

  • As required by law, such as to comply with a subpoena or similar legal process.
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • If Trailstone Insurance Group is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • To any other third party with your prior consent to do so.
Tracking and Ads

We or a third party contracted by us may use technologies such as cookies, web beacons, or scripts to gather information about how you and others interact with our website. For example, we will know how many users access specific areas or features within our website and which links or ads they click on. We use this aggregated information to understand and optimize how our website is used, improve our marketing efforts, and provide content and features that are of interest to you.

Security

The security of your personal information is important to us. When you provide sensitive information (such as a credit card number) to us, we encrypt the transmission of that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

If you have any questions about security on our website, you can contact us at [email protected]

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us at [email protected]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Other Information

Correcting and Updating Your Personal Information

To review and update your personal information to ensure accuracy, contact us at [email protected].

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or using a notice on this Website before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact

You can contact us about this privacy statement by writing or emailing us at the address below:

Trailstone Insurance Group

8361 N Rampart Range Road

Suite B210

Littleton, Colorado 80125

Email: [email protected]

Phone: 303-792-2355